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Privacy Policy & Terms of Service

Your comfort and security are our priority. Please review our policies carefully.

Welcome to Lekkilet Premium Shortlets

At Lekkilet, we are committed to providing exceptional accommodation experiences while maintaining the highest standards of service, safety, and privacy. This document outlines our policies, terms, and conditions that govern your stay with us.

By making a reservation with Lekkilet, you acknowledge that you have read, understood, and agree to be bound by all the terms and conditions outlined below.

General Policies & House Rules

Smoking Policy 🚭

  • Smoking is strictly prohibited inside all Lekkilet apartments
  • Evidence of smoking will result in forfeiture of the caution fee to cover deep cleaning and odor removal
  • A penalty of ₦100,000 will be charged for indoor smoking violations
  • Please respect this rule to help maintain a clean and comfortable environment for all guests

Refund & Cancellation Policy

  • No refunds will be issued after payment completion
  • Cancellation within 48 hours of booking (and more than 14 days before check-in) is eligible for a full refund minus a 30% cancellation fee
  • Cancellations made at least 7 days before check-in receive a 50% refund minus a 30% cancellation fee
  • No refunds for cancellations less than 7 days before check-in

Arrival & Departure

  • Standard check-in: 2:00 PM
  • Standard check-out: 12:00 PM
  • Late check-out fees apply:
    • After 12:00 PM: 50% deduction from caution fee
    • After 1:00 PM: 100% deduction from caution fee
  • Early check-in is subject to availability and may incur an additional fee. Please confirm in advance

Power Usage

  • Guests must turn off all appliances (lights, AC, TV, water heater, etc.) when not in use
  • Conserve energy to help us maintain sustainable operations

Commercial Shoots

  • Commercial or photo shoots require prior approval from management
  • Unauthorized shoots will incur a fine of ₦500,000

Decorations

  • No decorations, including hanging or attaching items to walls or ceilings
  • Violation will result in forfeiture of the caution fee and additional charges of ₦500,000 for repairs

Damage & Loss

  • Guests are responsible for any damage or loss to the property or its contents
  • Please report any issues immediately to management
  • Costs exceeding the caution fee must be settled before check-out

Orderliness

  • No eating on floor rugs to prevent stains
  • Shoes are not allowed on sofas or chairs
  • Keep furniture clean to avoid extra cleaning charges

Property-Specific Policies

QuickNest Apartments

Guest Limit and Visitors

  • The booking is for the registered guests only
  • Maximum of 8 guests agreed upon. No unregistered visitors allowed

FifthNest Apartments

Guest Limit and Visitors

  • The booking is for the registered guests only
  • Maximum of 10 guests agreed upon. No unregistered visitors allowed

Penalties & Fees

  • Failure to comply with rules may result in additional charges or cancellation of your reservation
  • Caution fee refunds take 12-24 hours after check-out
  • Canceling immediately after payment will result in a 40% cancellation fee
  • By making payment, you agree to these terms and conditions

Privacy Policy

Information Collection

We collect personal information necessary for your booking, including name, contact details, payment information, and identification documents. This information is used solely for reservation purposes and to enhance your stay experience.

Data Protection

Your personal information is protected with industry-standard security measures. We do not share your data with third parties except as required for booking processing or by law.

Security Cameras

For security purposes, common areas and building exteriors may be monitored by CCTV cameras. No cameras are installed inside private apartment spaces.

Enjoy Your Stay!

We're committed to making your stay comfortable and memorable. Please don't hesitate to contact us if you have any questions or need assistance during your stay.

Signed,

Lekkilet Management